/* ===== NexusFuel — Admin Console (identidad "Enterprise refinado") =====
   Esquinas discretas (tokens --radius*), bordes finos, sombras sutiles,
   densidad media-alta, jerarquía tipográfica marcada. Carga tras nf.css. */

/* ---------- layout base ---------- */
body.app{max-width:none;margin:0;padding:0;display:grid;grid-template-columns:244px 1fr;min-height:100vh}
body.auth{max-width:none;margin:0;padding:24px;min-height:100vh;display:flex;align-items:center;justify-content:center}
.auth-wrap{width:100%;max-width:380px}

/* ---------- sidebar ---------- */
.sidebar{position:sticky;top:0;height:100vh;background:var(--surface);border-right:1px solid var(--border);
  display:flex;flex-direction:column;overflow-y:auto}
.side-brand{display:flex;align-items:center;gap:10px;padding:16px 18px;font-weight:700;font-size:16px;
  letter-spacing:-.01em;color:var(--text);text-decoration:none;border-bottom:1px solid var(--border)}
.side-brand svg{width:22px;height:22px;stroke:var(--accent)}
.side-nav{flex:1;padding:10px 10px;display:flex;flex-direction:column;gap:1px}
.nav-group{font-size:10.5px;text-transform:uppercase;letter-spacing:.07em;color:var(--text-muted);
  padding:16px 10px 6px;font-weight:700}
.side-nav a{display:flex;align-items:center;gap:11px;padding:9px 11px;border-radius:var(--radius-sm);
  color:var(--text-muted);text-decoration:none;font-size:13.5px;font-weight:500;min-height:38px;
  border-left:2px solid transparent;transition:background .12s,color .12s}
.side-nav a svg{width:17px;height:17px;stroke:currentColor;flex-shrink:0}
.side-nav a:hover{background:var(--surface-2);color:var(--text)}
.side-nav a.active{background:color-mix(in srgb,var(--accent) 10%,transparent);color:var(--accent);
  border-left-color:var(--accent);border-radius:0 var(--radius-sm) var(--radius-sm) 0}
.side-nav a:focus-visible{outline:2px solid var(--accent);outline-offset:-2px}
.side-foot{border-top:1px solid var(--border);padding:10px;display:flex;align-items:center;gap:8px}
.side-user{display:flex;align-items:center;gap:10px;flex:1;min-width:0}
.avatar{width:34px;height:34px;border-radius:var(--radius);background:var(--accent);color:var(--on-accent);
  display:flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0;font-family:"Fira Code",monospace;font-size:14px}
.su-meta{min-width:0}
.su-name{font-size:13.5px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.su-rol{font-size:12px;color:var(--text-muted)}
.su-logout{color:var(--text-muted);padding:8px;border-radius:var(--radius-sm);display:flex}
.su-logout:hover{color:var(--crit);background:var(--surface-2)}
.su-logout svg{width:17px;height:17px;stroke:currentColor}

/* ---------- main + header ---------- */
.app-main{min-width:0;display:flex;flex-direction:column}
.app-header{position:sticky;top:0;z-index:15;display:flex;align-items:center;gap:14px;
  background:color-mix(in srgb,var(--surface) 88%,transparent);backdrop-filter:blur(10px);
  border-bottom:1px solid var(--border);padding:0 28px;min-height:56px}
.menu-toggle{display:none;background:none;border:0;color:var(--text);cursor:pointer;padding:6px}
.menu-toggle svg{width:22px;height:22px;stroke:currentColor}
.crumb{font-size:16px;font-weight:600;letter-spacing:-.01em}
.header-actions{margin-left:auto;display:flex;align-items:center;gap:8px}
.theme-toggle{background:transparent;border:1px solid var(--border);color:var(--text-muted);border-radius:var(--radius);
  cursor:pointer;padding:0;min-height:36px;min-width:36px;display:inline-flex;align-items:center;justify-content:center;transition:color .15s,border-color .15s}
.theme-toggle:hover{color:var(--accent);border-color:var(--accent)}
.theme-toggle svg{width:17px;height:17px;stroke:currentColor}
.theme-toggle .i-moon{display:none} .theme-toggle .i-sun{display:block}
:root[data-theme="dark"] .theme-toggle .i-moon{display:block}
:root[data-theme="dark"] .theme-toggle .i-sun{display:none}
.content{padding:26px 28px;width:100%;max-width:1240px}
.scrim{display:none;position:fixed;inset:0;background:rgba(2,6,23,.5);z-index:29}

@media(max-width:1024px){
  body.app{grid-template-columns:1fr}
  .sidebar{position:fixed;left:0;top:0;width:244px;z-index:30;transform:translateX(-100%);transition:transform .2s ease;box-shadow:var(--shadow-pop)}
  body.nav-open .sidebar{transform:none}
  body.nav-open .scrim{display:block}
  .menu-toggle{display:flex}
}
@media(max-width:640px){.content{padding:18px 16px}.app-header{padding:0 16px}}
@media(prefers-reduced-motion:reduce){.sidebar{transition:none}}

/* ---------- page head / toolbar ---------- */
.page-head{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:12px;margin-bottom:22px}
.page-head h1{margin:0;font-size:24px;font-weight:700;letter-spacing:-.02em}
.toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-bottom:16px}
.toolbar form{display:flex;gap:10px;flex-wrap:wrap;align-items:center}
.toolbar input,.toolbar select{min-height:38px;width:auto;min-width:150px}

/* ---------- botones ---------- */
.btn{display:inline-flex;align-items:center;gap:7px;min-height:38px;padding:8px 14px;border-radius:var(--radius);
  border:1px solid var(--border-strong);background:var(--surface);color:var(--text);text-decoration:none;
  font-size:13.5px;font-weight:500;font-family:inherit;cursor:pointer;
  transition:background .13s,border-color .13s,color .13s}
.btn:hover{background:var(--surface-2);border-color:var(--text-muted);color:var(--text)}
.btn:active{transform:translateY(.5px)}
.btn.primary{background:var(--accent);color:var(--on-accent);border-color:var(--accent);font-weight:600}
.btn.primary:hover{background:var(--accent-hover);border-color:var(--accent-hover);color:var(--on-accent)}
.btn.danger{color:var(--crit)}
.btn.danger:hover{border-color:var(--crit);background:color-mix(in srgb,var(--crit) 8%,transparent);color:var(--crit)}
.btn svg{width:16px;height:16px;stroke:currentColor}
.btn.sm{min-height:30px;padding:4px 10px;font-size:12.5px}

/* ---------- badges (chips discretos) ---------- */
.badge{display:inline-block;padding:2px 8px;border-radius:var(--radius-sm);font-size:11.5px;font-weight:600;
  font-family:'Fira Code',monospace;white-space:nowrap;letter-spacing:.01em}
.st-abierto{background:color-mix(in srgb,var(--accent) 14%,transparent);color:var(--accent)}
.st-en_proceso{background:color-mix(in srgb,var(--warn) 16%,transparent);color:var(--warn)}
.st-en_espera{background:color-mix(in srgb,var(--text-muted) 16%,transparent);color:var(--text-muted)}
.st-resuelto{background:color-mix(in srgb,var(--ok) 16%,transparent);color:var(--ok)}
.st-cerrado{background:color-mix(in srgb,var(--text-muted) 12%,transparent);color:var(--text-muted)}
.pr-baja{background:color-mix(in srgb,var(--text-muted) 14%,transparent);color:var(--text-muted)}
.pr-media{background:color-mix(in srgb,var(--accent) 13%,transparent);color:var(--accent)}
.pr-alta{background:color-mix(in srgb,var(--warn) 16%,transparent);color:var(--warn)}
.pr-critica{background:color-mix(in srgb,var(--crit) 16%,transparent);color:var(--crit)}
.tag{display:inline-flex;align-items:center;gap:6px;font-size:12.5px;color:var(--text-muted)}
.ok-pill{background:color-mix(in srgb,var(--ok) 15%,transparent);color:var(--ok)}
.off-pill{background:color-mix(in srgb,var(--text-muted) 13%,transparent);color:var(--text-muted)}

/* ---------- forms ---------- */
.field{margin-bottom:15px}
.field label{display:block;font-size:12.5px;font-weight:500;color:var(--text-muted);margin-bottom:6px}
input,select,textarea{width:100%;background:var(--bg);border:1px solid var(--border-strong);color:var(--text);
  border-radius:var(--radius);padding:9px 11px;font-size:14px;font-family:inherit;min-height:40px}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--accent);
  box-shadow:0 0 0 3px color-mix(in srgb,var(--accent) 18%,transparent)}
textarea{min-height:88px;resize:vertical}
.row{display:flex;gap:12px;flex-wrap:wrap}
.row>*{flex:1;min-width:150px}
/* radio-cards (tipo de usuario, etc.) */
.seg{display:flex;gap:10px;flex-wrap:wrap}
.seg-opt{flex:1;min-width:160px;display:flex;align-items:flex-start;gap:9px;cursor:pointer;margin:0;
  background:var(--bg);border:1px solid var(--border-strong);border-radius:var(--radius);padding:11px 13px;transition:border-color .1s,box-shadow .1s}
.seg-opt input{width:auto;min-height:auto;margin-top:2px;accent-color:var(--accent)}
.seg-opt span{display:flex;flex-direction:column;line-height:1.35}
.seg-opt span b{font-size:13.5px;font-weight:600;color:var(--text)}
.seg-opt span small{font-size:11.5px;color:var(--text-muted)}
.seg-opt:has(input:checked){border-color:var(--accent);box-shadow:0 0 0 3px color-mix(in srgb,var(--accent) 15%,transparent)}

/* ---------- cards / stats ---------- */
.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:24px}
@media(max-width:768px){.stat-grid{grid-template-columns:repeat(2,1fr)}}
.stat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:16px 18px;box-shadow:var(--shadow)}
.stat .n{font-size:28px;font-weight:700;font-family:'Fira Code',monospace;letter-spacing:-.02em}
.stat .l{font-size:12.5px;color:var(--text-muted);margin-top:3px}
.two-col{display:grid;grid-template-columns:1fr 340px;gap:22px}
@media(max-width:900px){.two-col{grid-template-columns:1fr}}
.side{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:18px;box-shadow:var(--shadow)}
.side h3{margin:0 0 12px;font-size:14px;font-weight:600}
.panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:20px 22px;margin-bottom:20px;box-shadow:var(--shadow)}
.panel h2,.panel h3{margin-top:0}
.qgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:14px;margin-bottom:24px}

/* ---------- listas de tickets ---------- */
.tlist{list-style:none;padding:0;margin:0;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden;box-shadow:var(--shadow)}
.tlist li a{display:flex;align-items:center;gap:12px;padding:13px 16px;border-bottom:1px solid var(--border);
  text-decoration:none;color:var(--text);transition:background .1s}
.tlist li:last-child a{border-bottom:0}
.tlist li a:hover{background:var(--surface-2)}
.tlist .folio{font-family:'Fira Code',monospace;color:var(--text-muted);font-size:12.5px;min-width:96px}
.tlist .tt{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.tlist .meta{font-size:12px;color:var(--text-muted)}
.nota{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:12px 14px;margin-bottom:10px}
.nota .head{display:flex;justify-content:space-between;font-size:12px;color:var(--text-muted);margin-bottom:4px}
.nota .min{font-family:'Fira Code',monospace;color:var(--accent)}
.muted{color:var(--text-muted);font-size:12.5px}
a.link{color:var(--accent);font-weight:500}

/* ---------- tablas de datos ---------- */
.dtable{width:100%;border-collapse:collapse;background:var(--surface);border:1px solid var(--border);
  border-radius:var(--radius-lg);overflow:hidden;box-shadow:var(--shadow)}
.dtable th{text-align:left;font-size:10.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);
  font-weight:700;padding:11px 16px;border-bottom:1px solid var(--border);background:var(--surface-2)}
.dtable td{padding:11px 16px;border-bottom:1px solid var(--border);font-size:13.5px;vertical-align:middle}
.dtable tr:last-child td{border-bottom:0}
.dtable tbody tr:hover td{background:color-mix(in srgb,var(--accent) 4%,transparent)}
.dtable .mono{font-family:'Fira Code',monospace;font-size:12.5px}
.dtable .actions{display:flex;gap:8px;justify-content:flex-end}
.tablewrap{overflow-x:auto}
table.rep{width:100%;border-collapse:collapse}
table.rep th{text-align:left;color:var(--text-muted);font-weight:600;font-size:12.5px;padding:8px 12px;border-bottom:1px solid var(--border)}
table.rep td{padding:10px 12px;border-bottom:1px solid var(--border)}

/* ---------- tabs (sub-navegacion) ---------- */
.tabs{display:flex;gap:2px;border-bottom:1px solid var(--border);margin-bottom:20px}
.tabs a{padding:9px 15px;color:var(--text-muted);text-decoration:none;font-size:13.5px;font-weight:500;border-bottom:2px solid transparent;margin-bottom:-1px}
.tabs a:hover{color:var(--text)}
.tabs a.active{color:var(--accent);border-bottom-color:var(--accent)}

/* ---------- disclosure ---------- */
details.disc{margin-bottom:16px}
details.disc>summary{list-style:none;cursor:pointer;display:inline-flex}
details.disc>summary::-webkit-details-marker{display:none}
details.disc[open]>summary .btn{border-color:var(--accent);color:var(--accent)}
.disc-body{margin-top:12px}

/* ---------- modal (dialog nativo) ---------- */
dialog.modal{border:1px solid var(--border);border-radius:var(--radius-lg);padding:0;background:var(--surface);
  color:var(--text);box-shadow:var(--shadow-pop);width:min(520px,92vw);max-height:88vh;overflow:auto}
dialog.modal::backdrop{background:rgba(2,6,23,.5);backdrop-filter:blur(2px)}
.modal-head{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border);position:sticky;top:0;background:var(--surface)}
.modal-head h3{margin:0;font-size:16px;font-weight:600}
.modal-x{background:none;border:0;color:var(--text-muted);cursor:pointer;padding:4px;border-radius:var(--radius-sm);display:flex}
.modal-x:hover{color:var(--crit);background:var(--surface-2)}
.modal-x svg{width:18px;height:18px;stroke:currentColor}
.modal-body{padding:20px}
.modal-foot{padding:14px 20px;border-top:1px solid var(--border);display:flex;gap:10px;justify-content:flex-end;position:sticky;bottom:0;background:var(--surface)}

/* ---------- toast ---------- */
.toast{padding:10px 14px;border-radius:var(--radius);margin-bottom:18px;font-size:13.5px;border:1px solid}
.toast.ok{background:color-mix(in srgb,var(--ok) 9%,transparent);border-color:color-mix(in srgb,var(--ok) 35%,transparent);color:var(--ok)}
.toast.err{background:color-mix(in srgb,var(--crit) 9%,transparent);border-color:color-mix(in srgb,var(--crit) 35%,transparent);color:var(--crit)}
.toast.info{background:color-mix(in srgb,var(--accent) 9%,transparent);border-color:color-mix(in srgb,var(--accent) 35%,transparent);color:var(--accent)}

/* ---------- workspace remoto (pestañas + iframes) ---------- */
.remote-wrap{display:grid;grid-template-columns:290px 1fr;gap:14px;height:calc(100dvh - 112px);min-height:420px}
.remote-wrap.list-only{grid-template-columns:1fr}   /* solo-lectura: solo inventario, sin workspace */
.remote-list{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden;display:flex;flex-direction:column;box-shadow:var(--shadow)}
.remote-list .rl-search{padding:12px;border-bottom:1px solid var(--border)}
.remote-list .rl-items{overflow-y:auto;flex:1}
.rl-item{display:flex;align-items:center;gap:10px;padding:9px 8px 9px 14px;border-bottom:1px solid var(--border);transition:background .1s}
.rl-item:hover{background:var(--surface-2)}
.rl-item .rl-main{flex:1;min-width:0;cursor:pointer}
.rl-item.sel{background:color-mix(in srgb,var(--accent) 10%,transparent)}
.rl-item.sel:hover{background:color-mix(in srgb,var(--accent) 14%,transparent)}
.rl-item .rl-name{font-size:13.5px;font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.rl-item .rl-id{font-family:'Fira Code',monospace;font-size:11.5px;color:var(--text-muted)}
.rl-item .rl-actions{display:flex;align-items:center;gap:1px;flex:none}
.rl-act{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border:0;background:none;color:var(--text-muted);cursor:pointer;border-radius:var(--radius-sm);text-decoration:none;opacity:.6;transition:color .12s,background .12s,opacity .12s}
.rl-item:hover .rl-act{opacity:1}
.rl-act:hover{color:var(--accent);background:var(--surface)}
.rl-act svg{width:15px;height:15px;stroke:currentColor}
.rl-act.has-pw{color:var(--ok);opacity:1}   /* contraseña guardada en la bóveda */
.rl-act.has-pw:hover{color:var(--ok)}
.workspace{display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden;box-shadow:var(--shadow)}
.ws-top{display:flex;align-items:stretch;border-bottom:1px solid var(--border);background:var(--surface-2)}
.tabbar{display:flex;align-items:center;gap:2px;padding:7px 7px 0;overflow-x:auto;flex:1;min-width:0}
.tab{display:inline-flex;align-items:center;gap:8px;padding:7px 11px;border:1px solid var(--border);border-bottom:0;
  border-radius:var(--radius) var(--radius) 0 0;background:var(--surface-2);color:var(--text-muted);cursor:pointer;font-size:12.5px;white-space:nowrap;max-width:220px}
.tab.active{background:var(--surface);color:var(--text);border-color:var(--border)}
.tab .tab-label{overflow:hidden;text-overflow:ellipsis}
.tab .tab-close{border:0;background:none;color:inherit;cursor:pointer;display:flex;padding:2px;border-radius:var(--radius-sm);opacity:.7}
.tab .tab-close:hover{opacity:1;background:color-mix(in srgb,var(--crit) 18%,transparent);color:var(--crit)}
.tab .tab-close svg{width:12px;height:12px;stroke:currentColor}
.ws-btn{border:0;border-left:1px solid var(--border);background:var(--surface-2);color:var(--text-muted);
  cursor:pointer;padding:0 14px;display:inline-flex;align-items:center;justify-content:center;transition:color .15s}
.ws-btn:hover{color:var(--accent)}
.ws-btn svg{width:17px;height:17px;stroke:currentColor}
.ws-btn .i-collapse{display:none} .ws-btn .i-expand{display:block}
.frames{position:relative;flex:1;background:var(--bg)}
.frames iframe{position:absolute;inset:0;width:100%;height:100%;border:0;display:none}
.frames iframe.active{display:block}
.remote-empty{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;color:var(--text-muted);text-align:center;padding:24px}
.remote-empty svg{width:42px;height:42px;stroke:var(--text-muted);opacity:.55}
@media(max-width:900px){.remote-wrap{grid-template-columns:1fr;height:auto}.remote-list{max-height:240px}.frames{min-height:60dvh}}

/* ---------- panel de detalle del equipo ---------- */
.nf-detail{position:absolute;inset:0;overflow-y:auto;display:none;padding:18px 20px}
.nf-detail.active{display:block}
.nf-dhead{margin-bottom:14px}
.nf-dtitle{display:flex;align-items:center;flex-wrap:wrap;gap:8px;font-size:17px;font-weight:600}
.nf-dtitle .dot{width:11px;height:11px;margin-right:0}
.nf-dsub{font-size:12px;margin-top:4px}
.nf-edit{border:1px solid var(--border);background:none;color:var(--text-muted);cursor:pointer;font-size:11.5px;padding:2px 8px;border-radius:var(--radius-sm)}
.nf-edit:hover{color:var(--accent);border-color:var(--accent)}
.nf-nameinput{font-size:15px;padding:3px 8px;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);color:var(--text);min-width:180px}
.nf-dactions{display:flex;gap:8px;margin-bottom:4px}
.nf-sec{border-top:1px solid var(--border);padding:12px 0}
.nf-sec h4{font-size:10.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);margin:0 0 8px;font-weight:600}
.nf-row{display:flex;justify-content:space-between;gap:14px;padding:3px 0;font-size:13px}
.nf-row .nf-k{color:var(--text-muted);flex:none}
.nf-row .nf-v{text-align:right;word-break:break-word}
.nf-list{display:flex;flex-direction:column;gap:5px}
.nf-li{display:flex;align-items:center;gap:8px;padding:7px 10px;border:1px solid var(--border);border-radius:var(--radius);font-size:12.5px;text-decoration:none;color:var(--text)}
a.nf-li:hover{background:var(--surface-2);border-color:color-mix(in srgb,var(--accent) 40%,var(--border))}
.nf-li .nf-li-t{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* ---------- modo foco (pantalla completa) ---------- */
body.remote-focus.app{grid-template-columns:1fr}
body.remote-focus .sidebar{display:none}
body.remote-focus .remote-list{display:none}
body.remote-focus .remote-wrap{grid-template-columns:1fr;height:calc(100dvh - 57px)}
body.remote-focus .content{padding:0;max-width:none}
body.remote-focus .workspace{border:0;border-radius:0}
body.remote-focus .ws-btn .i-collapse{display:block}
body.remote-focus .ws-btn .i-expand{display:none}

/* ---------- embed (metricas / panel avanzado) ---------- */
.embed-wrap{height:calc(100dvh - 112px);min-height:420px}
.embed-frame{width:100%;height:100%;border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow)}

/* ---------- gestión de tickets: categorías, estatus, timeline ---------- */
.st-en_validacion{background:color-mix(in srgb,var(--warn) 16%,transparent);color:var(--warn)}
.cat-A{background:color-mix(in srgb,#7c3aed 15%,transparent);color:#7c3aed}
.cat-B{background:color-mix(in srgb,#0891b2 15%,transparent);color:#0891b2}
.cat-C{background:color-mix(in srgb,#16a34a 15%,transparent);color:#16a34a}

/* lista de tickets con cambio de estatus inline */
.tlist li.trow{display:flex;align-items:center;gap:10px;padding:0 16px;border-bottom:1px solid var(--border)}
.tlist li.trow:last-child{border-bottom:0}
.tlist li.trow>a.tmain{flex:1;min-width:0;padding:12px 0;border-bottom:0}
.tlist li.trow>a.tmain:hover{background:transparent}
.tinline{display:flex;align-items:center;gap:8px;flex:none}
.tinline select{padding:5px 8px;border-radius:var(--radius-sm);font-size:12.5px}

/* tablas de dashboard / mis-tickets / catálogos */
.table-wrap{overflow-x:auto;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow);margin-bottom:10px}
table.nf-table{width:100%;border-collapse:collapse;min-width:520px}
table.nf-table th{text-align:left;color:var(--text-muted);font-weight:600;font-size:12.5px;padding:10px 12px;border-bottom:1px solid var(--border);white-space:nowrap}
table.nf-table td{padding:10px 12px;border-bottom:1px solid var(--border);font-size:13.5px;vertical-align:top}
table.nf-table tr:last-child td{border-bottom:0}
table.nf-table .badge{margin-right:3px}

/* línea de tiempo del ticket */
.timeline{list-style:none;margin:0 0 8px;padding:0}
.tl-item{position:relative;padding:0 0 15px 20px;border-left:2px solid var(--border);margin-left:6px}
.tl-item:last-child{border-left-color:transparent;padding-bottom:2px}
.tl-dot{position:absolute;left:-7px;top:3px;width:11px;height:11px;border-radius:50%;background:var(--accent);border:2px solid var(--surface)}
.tl-reapertura>.tl-dot{background:var(--crit)}
.tl-estado>.tl-dot{background:var(--warn)}
.tl-creacion>.tl-dot{background:var(--ok)}
.tl-head{display:flex;gap:8px;justify-content:space-between;font-size:12.5px;margin-bottom:2px}
.tl-body{font-size:13.5px}
.tl-body .min{display:inline-block;background:color-mix(in srgb,var(--accent) 12%,transparent);color:var(--accent);border-radius:6px;padding:1px 7px;font-size:11.5px;margin-top:3px;font-family:'Fira Code',monospace}

/* tarjeta de atención (agente inicial/cierre/reaperturas) */
.att-row{display:flex;justify-content:space-between;gap:12px;padding:4px 0;font-size:13px}

/* campana de notificaciones */
.notif-bell{position:relative}
.notif-dot{position:absolute;top:2px;right:2px;min-width:16px;height:16px;padding:0 4px;border-radius:9px;background:var(--crit);color:#fff;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;line-height:1}